{"id":10,"date":"2022-06-07T21:39:16","date_gmt":"2022-06-07T21:39:16","guid":{"rendered":"https:\/\/oncourt.online\/?page_id=10"},"modified":"2026-01-08T02:56:26","modified_gmt":"2026-01-08T02:56:26","slug":"rambursare-retururi","status":"publish","type":"page","link":"https:\/\/oncourt.online\/ro\/refund-returns\/","title":{"rendered":"Politica de rambursare \u0219i returnare"},"content":{"rendered":"<div class=\"gb-element-a4b81a66\"><div class=\"gb-container gb-container-16508648\"><div class=\"gb-inside-container\">\n\n<h1 class=\"gb-text\">Politica de rambursare \u0219i returnare<\/h1>\n\n\n\n<p class=\"gb-headline gb-headline-a63af49e gb-headline-text\">Sper\u0103m c\u0103 to\u021bi clien\u021bii OnCourt sunt mul\u021bumi\u021bi de achizi\u021bia lor. Ocazional, din orice motiv, este posibil s\u0103 nu fi\u021bi pe deplin satisf\u0103cu\u021bi. \u00cen acest caz, pute\u021bi returna produsele achizi\u021bionate pentru o rambursare complet\u0103, credit \u00een magazin sau schimb.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-04e28294 gb-headline-text\">Prezentare general\u0103<\/h2>\n\n\n\n<p class=\"gb-headline gb-headline-5b665cdd gb-headline-text\">Politica noastr\u0103 de rambursare \u0219i returnare dureaz\u0103 28 de zile. Trebuie s\u0103 ne notifica\u021bi prin e-mail inten\u021bia dvs. de a returna bunurile \u00een termen de 28 de zile de la primire. Dac\u0103 au trecut 28 de zile de la achizi\u021bia dvs., nu v\u0103 putem oferi o rambursare sau un schimb complet.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-69f3bcdd gb-headline-text\">Pentru a fi eligibil pentru o returnare, articolul dvs. trebuie s\u0103 fie neutilizat \u0219i \u00een aceea\u0219i stare \u00een care l-a\u021bi primit. De asemenea, trebuie s\u0103 fie \u00een ambalajul original.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-23bde10c gb-headline-text\">Suprafe\u021bele de teren imprimate sau vopsite la comand\u0103 nu pot fi returnate. <\/p>\n\n\n\n<p class=\"gb-headline gb-headline-1cc6618d gb-headline-text\">Pentru a finaliza returnarea, avem nevoie de o chitan\u021b\u0103 sau de o dovad\u0103 a achizi\u021biei.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-cae31263 gb-headline-text\">V\u0103 rug\u0103m s\u0103 nu trimite\u021bi achizi\u021bia \u00eenapoi la produc\u0103tor.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-a9909ab1 gb-headline-text\">Exist\u0103 anumite situa\u021bii \u00een care se acord\u0103 doar ramburs\u0103ri par\u021biale:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Produse cu semne evidente de utilizare<\/li>\n\n\n\n<li>Orice articol care nu este \u00een starea sa original\u0103, este deteriorat sau \u00eei lipsesc piese din motive care nu se datoreaz\u0103 erorii produc\u0103torului sau instalatorului.<\/li>\n\n\n\n<li>Orice articol returnat dup\u0103 mai mult de 28 de zile de la livrare<\/li>\n<\/ul>\n\n\n\n<h3 class=\"gb-headline gb-headline-b1c33d39 gb-headline-text\">Restituiri<\/h3>\n\n\n\n<p class=\"gb-headline gb-headline-db2e4daa gb-headline-text\">Dup\u0103 ce returul dvs. este primit \u0219i inspectat, v\u0103 vom trimite un e-mail pentru a v\u0103 notifica c\u0103 am primit articolul returnat. De asemenea, v\u0103 vom notifica cu privire la aprobarea sau respingerea ramburs\u0103rii dvs.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-211c62b8 gb-headline-text\">Dac\u0103 cererea este aprobat\u0103, rambursarea va fi procesat\u0103, iar un credit va fi aplicat automat pe cardul dvs. de credit sau pe metoda ini\u021bial\u0103 de plat\u0103, \u00een termen de 14 zile.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-d56db316 gb-headline-text\"><b>Ramburs\u0103ri \u00eent\u00e2rziate sau lips\u0103<\/b><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-948f340b gb-headline-text\">Dac\u0103 nu a\u021bi primit \u00eenc\u0103 o rambursare, mai \u00eent\u00e2i verifica\u021bi din nou contul bancar. Contacta\u021bi compania de carduri de credit; este posibil s\u0103 treac\u0103 ceva timp p\u00e2n\u0103 c\u00e2nd rambursarea dvs. este \u00eenregistrat\u0103 oficial. Apoi contacta\u021bi banca. Exist\u0103 adesea o perioad\u0103 de procesare \u00eenainte ca o rambursare s\u0103 fie postat\u0103.<\/p>\n\n\n\n<p class=\"gb-text gb-text-3b0fbb5a\">Dac\u0103 a\u021bi f\u0103cut toate acestea \u0219i \u00eenc\u0103 nu a\u021bi primit rambursarea, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi la info@oncourt.online.<\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-b446ed2a gb-headline-text\">Cadouri<\/h3>\n\n\n\n<p class=\"gb-headline gb-headline-9108d094 gb-headline-text\">Dac\u0103 articolul a fost marcat ca cadou atunci c\u00e2nd a fost achizi\u021bionat \u0219i expediat direct c\u0103tre dvs., ve\u021bi primi un credit cadou pentru valoarea returului dvs. Dup\u0103 primirea articolului returnat, vi se va trimite prin po\u0219t\u0103 un certificat cadou.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-5d3cf727 gb-headline-text\">\u00cen cazul \u00een care articolul nu a fost marcat ca fiind un cadou \u00een momentul achizi\u021bion\u0103rii sau \u00een cazul \u00een care persoana care a f\u0103cut cadoul \u0219i-a expediat comanda pentru a v-o oferi ulterior, vom trimite o rambursare persoanei care a f\u0103cut cadoul \u0219i aceasta va fi informat\u0103 cu privire la returnare.<\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-ae81b763 gb-headline-text\">Transport \u0219i retururi<\/h3>\n\n\n\n<p class=\"gb-headline gb-headline-fdc80127 gb-headline-text\">Pentru a returna produsul, trebuie s\u0103 trimite\u021bi produsul la: <\/p>\n\n\n\n<p class=\"gb-headline gb-headline-7d98ac82 gb-headline-text translation-block\"><strong>Produse achizi\u021bionate din Regatul Unit \u0219i Irlanda<\/strong>: Unit 11 Stonefield Park, Martins Lane, Chilbolton, Stockbridge SO20 6AL<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-b68103aa gb-headline-text translation-block\"><strong>Produse achizi\u021bionate din Europa continental\u0103<\/strong>: OnCourt EU, Industriepark-West 43, 9100, Sint-Niklass, Belgium<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-c4eac7e0 gb-headline-text\">Ve\u021bi fi responsabil pentru plata propriilor costuri de transport pentru returnarea articolului. Costurile de expediere nu sunt rambursabile. Dac\u0103 primi\u021bi o rambursare, costul transportului de returnare va fi dedus din rambursarea dvs.<\/p>\n\n\n\n<p>\u00cen func\u021bie de locul \u00een care locui\u021bi, timpul necesar pentru ca produsul schimbat s\u0103 ajung\u0103 la dumneavoastr\u0103 poate varia.<\/p>\n\n\n\n<p class=\"gb-text-874a6c8e\"><span class=\"gb-shape\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 256 256\" fill=\"currentColor\"><path d=\"M221.66,133.66l-72,72a8,8,0,0,1-11.32-11.32L196.69,136H40a8,8,0,0,1,0-16H196.69L138.34,61.66a8,8,0,0,1,11.32-11.32l72,72A8,8,0,0,1,221.66,133.66Z\"><\/path><\/svg><\/span><span class=\"gb-text\"><strong><em><a href=\"https:\/\/oncourt.online\/ro\/expediere-livrare\/\">Informa\u021bii despre livrare \u0219i expediere OnCourt<\/a><\/em><\/strong><\/span><\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-df42cdb6 gb-headline-text\">Ave\u021bi nevoie de ajutor?<\/h3>\n\n\n\n<p class=\"translation-block\"><a href=\"https:\/\/oncourt.online\/ro\/contact\/\" target=\"_self\">Contacta\u021bi-ne<\/a> la info@oncourt.online\n pentru \u00eentreb\u0103ri legate de retururi \u0219i ramburs\u0103ri.<\/p>\n\n\n\n<p class=\"gb-text-41c0004e\"><span class=\"gb-shape\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 256 256\" fill=\"currentColor\"><path d=\"M221.66,133.66l-72,72a8,8,0,0,1-11.32-11.32L196.69,136H40a8,8,0,0,1,0-16H196.69L138.34,61.66a8,8,0,0,1,11.32-11.32l72,72A8,8,0,0,1,221.66,133.66Z\"><\/path><\/svg><\/span><span class=\"gb-text\">Ave\u021bi \u00eentreb\u0103ri? <strong><em><a href=\"https:\/\/oncourt.online\/ro\/basketball-court-faq\/\">Vizita\u021bi FAQ OnCourt<\/a><\/em><\/strong><\/span><\/p>\n\n<\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p> ... <a title=\"Politica de rambursare \u0219i returnare\" class=\"read-more\" href=\"https:\/\/oncourt.online\/ro\/refund-returns\/\" aria-label=\"Cite\u0219te mai multe despre Refund and Returns Policy\">Cite\u0219te mai mult<\/a><\/p>","protected":false},"author":2,"featured_media":6877,"parent":0,"menu_order":25,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":{"0":"post-10","1":"page","2":"type-page","3":"status-publish","4":"has-post-thumbnail","6":"infinite-scroll-item","7":"no-featured-image-padding","8":"resize-featured-image"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Refund and Returns Policy - OnCourt Online<\/title>\n<meta name=\"description\" content=\"OnCourt Online refunds and returns policy. 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