{"id":10,"date":"2022-06-07T21:39:16","date_gmt":"2022-06-07T21:39:16","guid":{"rendered":"https:\/\/oncourt.online\/?page_id=10"},"modified":"2026-01-08T02:56:26","modified_gmt":"2026-01-08T02:56:26","slug":"refusjon-retur","status":"publish","type":"page","link":"https:\/\/oncourt.online\/nb\/refund-returns\/","title":{"rendered":"Retningslinjer for refusjon og retur"},"content":{"rendered":"<div class=\"gb-element-a4b81a66\"><div class=\"gb-container gb-container-16508648\"><div class=\"gb-inside-container\">\n\n<h1 class=\"gb-text\">Retningslinjer for refusjon og retur<\/h1>\n\n\n\n<p class=\"gb-headline gb-headline-a63af49e gb-headline-text\">Vi h\u00e5per alle OnCourt-kunder er forn\u00f8yde med kj\u00f8pet sitt. Av og til kan det likevel hende at du av en eller annen grunn ikke er helt tilfreds. I slike tilfeller kan du returnere kj\u00f8pte varer til oss for full refusjon, butikkreditt eller bytte.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-04e28294 gb-headline-text\">Oversikt<\/h2>\n\n\n\n<p class=\"gb-headline gb-headline-5b665cdd gb-headline-text\">V\u00e5re retningslinjer for refusjon og retur varer i 28 dager. Du m\u00e5 varsle oss via e-post om at du har til hensikt \u00e5 returnere varer innen 28 dager etter mottak. Hvis det har g\u00e5tt 28 dager siden kj\u00f8pet, kan vi ikke tilby deg full refusjon eller bytte.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-69f3bcdd gb-headline-text\">For \u00e5 v\u00e6re kvalifisert for retur m\u00e5 varen v\u00e6re ubrukt og i samme stand som da du mottok den. Den m\u00e5 ogs\u00e5 v\u00e6re i originalemballasjen.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-23bde10c gb-headline-text\">Baner med spesialtrykk eller lakkerte overflater er unntatt fra retur. <\/p>\n\n\n\n<p class=\"gb-headline gb-headline-1cc6618d gb-headline-text\">For \u00e5 fullf\u00f8re returen trenger vi kvittering eller kj\u00f8psbevis.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-cae31263 gb-headline-text\">Vennligst ikke send kj\u00f8pet ditt tilbake til produsenten.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-a9909ab1 gb-headline-text\">I visse situasjoner gis det kun delvis refusjon:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Produkter med tydelige tegn p\u00e5 bruk<\/li>\n\n\n\n<li>Enhver gjenstand som ikke er i original stand, er skadet eller mangler deler av \u00e5rsaker som ikke skyldes feil fra produsent eller installat\u00f8r.<\/li>\n\n\n\n<li>Alle varer som returneres mer enn 28 dager etter levering<\/li>\n<\/ul>\n\n\n\n<h3 class=\"gb-headline gb-headline-b1c33d39 gb-headline-text\">Refusjoner<\/h3>\n\n\n\n<p class=\"gb-headline gb-headline-db2e4daa gb-headline-text\">N\u00e5r returen er mottatt og inspisert, sender vi deg en e-post for \u00e5 varsle deg om at vi har mottatt den returnerte varen. Vi vil ogs\u00e5 varsle deg om godkjenning eller avvisning av refusjonen din.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-211c62b8 gb-headline-text\">Hvis foresp\u00f8rselen godkjennes, vil refusjonen din bli behandlet, og en kreditering vil automatisk bli overf\u00f8rt til kredittkortet eller den opprinnelige betalingsm\u00e5ten din innen 14 dager.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-d56db316 gb-headline-text\"><b>For sen eller manglende refusjon<\/b><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-948f340b gb-headline-text\">Hvis du ikke har mottatt refusjon enn\u00e5, m\u00e5 du f\u00f8rst sjekke bankkontoen din p\u00e5 nytt. Kontakt kredittkortselskapet ditt, det kan ta litt tid f\u00f8r refusjonen din blir offisielt bokf\u00f8rt. Ta deretter kontakt med banken din. Det er ofte en viss behandlingstid f\u00f8r en refusjon blir bokf\u00f8rt.<\/p>\n\n\n\n<p class=\"gb-text gb-text-3b0fbb5a\">Hvis du har gjort alt dette og fortsatt ikke har mottatt refusjonen din, kan du kontakte oss p\u00e5 info@oncourt.online.<\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-b446ed2a gb-headline-text\">Gaver<\/h3>\n\n\n\n<p class=\"gb-headline gb-headline-9108d094 gb-headline-text\">Hvis varen var merket som en gave da den ble kj\u00f8pt og sendt direkte til deg, vil du motta en gavekreditt tilsvarende verdien av returen. N\u00e5r vi har mottatt den returnerte varen, vil et gavekort bli sendt til deg.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-5d3cf727 gb-headline-text\">Hvis varen ikke var merket som en gave da den ble kj\u00f8pt, eller hvis gavegiveren fikk bestillingen sendt til seg selv for \u00e5 gi den til deg senere, sender vi en refusjon til gavegiveren, og vedkommende vil bli informert om returen.<\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-ae81b763 gb-headline-text\">Frakt og retur<\/h3>\n\n\n\n<p class=\"gb-headline gb-headline-fdc80127 gb-headline-text\">For \u00e5 returnere produktet ditt, b\u00f8r du sende produktet til: <\/p>\n\n\n\n<p class=\"gb-headline gb-headline-7d98ac82 gb-headline-text translation-block\"><strong>Produkter kj\u00f8pt i Storbritannia og Irland<\/strong>: Unit 11 Stonefield Park, Martins Lane, Chilbolton, Stockbridge SO20 6AL<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-b68103aa gb-headline-text translation-block\"><strong>Produkter kj\u00f8pt fra fastlands-Europa<\/strong>: OnCourt EU, Industriepark-West 43, 9100, Sint-Niklass, Belgium<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-c4eac7e0 gb-headline-text\">Du er selv ansvarlig for \u00e5 betale fraktkostnadene for retur av varen. Fraktkostnader refunderes ikke. Hvis du mottar en refusjon, vil returfraktkostnadene bli trukket fra refusjonen din.<\/p>\n\n\n\n<p>Avhengig av hvor du bor, kan tiden det tar f\u00f8r det ombyttede produktet n\u00e5r frem til deg, variere.<\/p>\n\n\n\n<p class=\"gb-text-874a6c8e\"><span class=\"gb-shape\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 256 256\" fill=\"currentColor\"><path d=\"M221.66,133.66l-72,72a8,8,0,0,1-11.32-11.32L196.69,136H40a8,8,0,0,1,0-16H196.69L138.34,61.66a8,8,0,0,1,11.32-11.32l72,72A8,8,0,0,1,221.66,133.66Z\"><\/path><\/svg><\/span><span class=\"gb-text\"><strong><em><a href=\"https:\/\/oncourt.online\/nb\/fraktlevering\/\">OnCourt informasjon om frakt og levering<\/a><\/em><\/strong><\/span><\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-df42cdb6 gb-headline-text\">Trenger du hjelp?<\/h3>\n\n\n\n<p class=\"translation-block\"><a href=\"https:\/\/oncourt.online\/nb\/kontakt\/\" target=\"_self\">Kontakt oss<\/a> p\u00e5 info@oncourt.online\n for sp\u00f8rsm\u00e5l knyttet til retur og refusjon.<\/p>\n\n\n\n<p class=\"gb-text-41c0004e\"><span class=\"gb-shape\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 256 256\" fill=\"currentColor\"><path d=\"M221.66,133.66l-72,72a8,8,0,0,1-11.32-11.32L196.69,136H40a8,8,0,0,1,0-16H196.69L138.34,61.66a8,8,0,0,1,11.32-11.32l72,72A8,8,0,0,1,221.66,133.66Z\"><\/path><\/svg><\/span><span class=\"gb-text\">Har du sp\u00f8rsm\u00e5l? <strong><em><a href=\"https:\/\/oncourt.online\/nb\/basketball-court-faq\/\">Bes\u00f8k OnCourt FAQ<\/a><\/em><\/strong><\/span><\/p>\n\n<\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p> &#8230; <a title=\"Retningslinjer for refusjon og retur\" class=\"read-more\" href=\"https:\/\/oncourt.online\/nb\/refund-returns\/\" aria-label=\"Read more about Refund and Returns Policy\">Les mer<\/a><\/p>","protected":false},"author":2,"featured_media":6877,"parent":0,"menu_order":25,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":{"0":"post-10","1":"page","2":"type-page","3":"status-publish","4":"has-post-thumbnail","6":"infinite-scroll-item","7":"no-featured-image-padding","8":"resize-featured-image"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Refund and Returns Policy - OnCourt Online<\/title>\n<meta name=\"description\" content=\"OnCourt Online refunds and returns policy. 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