{"id":10,"date":"2022-06-07T21:39:16","date_gmt":"2022-06-07T21:39:16","guid":{"rendered":"https:\/\/oncourt.online\/?page_id=10"},"modified":"2026-01-08T02:56:26","modified_gmt":"2026-01-08T02:56:26","slug":"refund-returns","status":"publish","type":"page","link":"https:\/\/oncourt.online\/da\/refund-returns\/","title":{"rendered":"Politik for refundering og returnering"},"content":{"rendered":"<div class=\"gb-element-a4b81a66\"><div class=\"gb-container gb-container-16508648\"><div class=\"gb-inside-container\">\n\n<h1 class=\"gb-text\">Politik for refundering og returnering<\/h1>\n\n\n\n<p class=\"gb-headline gb-headline-a63af49e gb-headline-text\">Vi h\u00e5ber, at alle OnCourt-kunder er tilfredse med deres k\u00f8b. I enkelte tilf\u00e6lde kan det dog ske, at du af en eller anden grund ikke er helt tilfreds. I s\u00e5 fald kan du returnere de k\u00f8bte varer til os og f\u00e5 fuld refusion, tilgodebevis eller ombytning.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-04e28294 gb-headline-text\">Overblik<\/h2>\n\n\n\n<p class=\"gb-headline gb-headline-5b665cdd gb-headline-text\">Vores politik for tilbagebetaling og returnering g\u00e6lder i 28 dage. Du skal underrette os via e-mail om din hensigt om at returnere varer inden for 28 dage efter modtagelsen. Hvis der er g\u00e5et 28 dage siden dit k\u00f8b, kan vi ikke tilbyde dig en fuld refusion eller ombytning.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-69f3bcdd gb-headline-text\">For at v\u00e6re berettiget til returnering skal din vare v\u00e6re ubrugt og i samme stand som den, du modtog den, for at v\u00e6re berettiget til returnering. Den skal ogs\u00e5 v\u00e6re i den originale emballage.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-23bde10c gb-headline-text\">Brugerdefinerede trykte eller malede overflader p\u00e5 baner er undtaget fra returnering. <\/p>\n\n\n\n<p class=\"gb-headline gb-headline-1cc6618d gb-headline-text\">For at gennemf\u00f8re din returnering skal vi bruge en kvittering eller et k\u00f8bsbevis.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-cae31263 gb-headline-text\">Du m\u00e5 ikke sende dit k\u00f8b tilbage til producenten.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-a9909ab1 gb-headline-text\">Der er visse situationer, hvor der kun ydes delvis tilbagebetaling:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Produkter med tydelige tegn p\u00e5 brug<\/li>\n\n\n\n<li>Enhver vare, der ikke er i original stand, er beskadiget eller mangler dele af \u00e5rsager, der ikke skyldes fejl fra producenten eller installat\u00f8ren.<\/li>\n\n\n\n<li>Enhver vare, der returneres mere end 28 dage efter levering<\/li>\n<\/ul>\n\n\n\n<h3 class=\"gb-headline gb-headline-b1c33d39 gb-headline-text\">Restitutioner<\/h3>\n\n\n\n<p class=\"gb-headline gb-headline-db2e4daa gb-headline-text\">N\u00e5r din returnering er modtaget og inspiceret, sender vi dig en e-mail for at give dig besked om, at vi har modtaget din returnerede vare. Vi giver dig ogs\u00e5 besked om godkendelse eller afvisning af din tilbagebetaling.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-211c62b8 gb-headline-text\">Hvis anmodningen godkendes, vil din refusion blive behandlet, og der vil automatisk blive foretaget en kreditering p\u00e5 dit kreditkort eller din oprindelige betalingsmetode inden for 14 dage.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-d56db316 gb-headline-text\"><b>Forsinkede eller manglende restitutioner<\/b><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-948f340b gb-headline-text\">Hvis du endnu ikke har modtaget en tilbagebetaling, skal du f\u00f8rst tjekke din bankkonto igen. Kontakt dit kreditkortselskab, det kan tage noget tid, f\u00f8r din refusion er officielt bogf\u00f8rt. Derefter kontakter du din bank. Der g\u00e5r ofte noget tid, f\u00f8r tilbagebetalingen er bogf\u00f8rt.<\/p>\n\n\n\n<p class=\"gb-text gb-text-3b0fbb5a\">Hvis du har gjort alt dette, og du stadig ikke har modtaget din refusion, bedes du kontakte os p\u00e5 info@oncourt.online.<\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-b446ed2a gb-headline-text\">Gaver<\/h3>\n\n\n\n<p class=\"gb-headline gb-headline-9108d094 gb-headline-text\">Hvis varen var markeret som en gave, da den blev k\u00f8bt og sendt direkte til dig, vil du modtage et gavekredit til v\u00e6rdien af din returnering. N\u00e5r den returnerede vare er modtaget, sendes et gavekort til dig med posten.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-5d3cf727 gb-headline-text\">Hvis varen ikke var markeret som en gave, da den blev k\u00f8bt, eller hvis gavegiveren fik ordren sendt til sig selv for at give den til dig senere, sender vi en refusion til gavegiveren, og de vil blive informeret om returneringen.<\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-ae81b763 gb-headline-text\">Forsendelse og returnering<\/h3>\n\n\n\n<p class=\"gb-headline gb-headline-fdc80127 gb-headline-text\">For at returnere dit produkt skal du sende produktet til: <\/p>\n\n\n\n<p class=\"gb-headline gb-headline-7d98ac82 gb-headline-text translation-block\"><strong>Produkter k\u00f8bt i Storbritannien og Irland<\/strong>: Unit 11 Stonefield Park, Martins Lane, Chilbolton, Stockbridge SO20 6AL<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-b68103aa gb-headline-text translation-block\"><strong>Produkter k\u00f8bt fra det europ\u00e6iske fastland<\/strong>: OnCourt EU, Industriepark-West 43, 9100, Sint-Niklass, Belgium<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-c4eac7e0 gb-headline-text\">Du er ansvarlig for at betale dine egne forsendelsesomkostninger for at returnere din vare. Forsendelsesomkostningerne kan ikke refunderes. Hvis du modtager en refusion, vil omkostningerne til returforsendelse blive fratrukket fra din refusion.<\/p>\n\n\n\n<p>Afh\u00e6ngigt af hvor du bor, kan det tage forskelligt lang tid, f\u00f8r du modtager dit udskiftede produkt.<\/p>\n\n\n\n<p class=\"gb-text-874a6c8e\"><span class=\"gb-shape\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 256 256\" fill=\"currentColor\"><path d=\"M221.66,133.66l-72,72a8,8,0,0,1-11.32-11.32L196.69,136H40a8,8,0,0,1,0-16H196.69L138.34,61.66a8,8,0,0,1,11.32-11.32l72,72A8,8,0,0,1,221.66,133.66Z\"><\/path><\/svg><\/span><span class=\"gb-text\"><strong><em><a href=\"https:\/\/oncourt.online\/da\/forsendelse-levering\/\">OnCourt information om levering og forsendelse<\/a><\/em><\/strong><\/span><\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-df42cdb6 gb-headline-text\">Har du brug for hj\u00e6lp?<\/h3>\n\n\n\n<p class=\"translation-block\"><a href=\"https:\/\/oncourt.online\/da\/kontakt\/\" target=\"_self\">Kontakt os<\/a> p\u00e5 info@oncourt.online\n ved sp\u00f8rgsm\u00e5l om returnering og refundering.<\/p>\n\n\n\n<p class=\"gb-text-41c0004e\"><span class=\"gb-shape\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 256 256\" fill=\"currentColor\"><path d=\"M221.66,133.66l-72,72a8,8,0,0,1-11.32-11.32L196.69,136H40a8,8,0,0,1,0-16H196.69L138.34,61.66a8,8,0,0,1,11.32-11.32l72,72A8,8,0,0,1,221.66,133.66Z\"><\/path><\/svg><\/span><span class=\"gb-text\">Har du sp\u00f8rgsm\u00e5l? <strong><em><a href=\"https:\/\/oncourt.online\/da\/basketball-court-faq\/\">Bes\u00f8g OnCourt FAQ<\/a><\/em><\/strong><\/span><\/p>\n\n<\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p> \u2026 <a title=\"Politik for refundering og returnering\" class=\"read-more\" href=\"https:\/\/oncourt.online\/da\/refund-returns\/\" aria-label=\"Read more about Refund and Returns Policy\">L\u00e6s mere<\/a><\/p>","protected":false},"author":2,"featured_media":6877,"parent":0,"menu_order":25,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":{"0":"post-10","1":"page","2":"type-page","3":"status-publish","4":"has-post-thumbnail","6":"infinite-scroll-item","7":"no-featured-image-padding","8":"resize-featured-image"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Refund and Returns Policy - OnCourt Online<\/title>\n<meta name=\"description\" content=\"OnCourt Online refunds and returns policy. 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