{"id":10,"date":"2022-06-07T21:39:16","date_gmt":"2022-06-07T21:39:16","guid":{"rendered":"https:\/\/oncourt.online\/?page_id=10"},"modified":"2026-01-08T02:56:26","modified_gmt":"2026-01-08T02:56:26","slug":"vraceni-penez","status":"publish","type":"page","link":"https:\/\/oncourt.online\/cs\/refund-returns\/","title":{"rendered":"Z\u00e1sady vracen\u00ed pen\u011bz a vr\u00e1cen\u00ed zbo\u017e\u00ed"},"content":{"rendered":"<div class=\"gb-element-a4b81a66\"><div class=\"gb-container gb-container-16508648\"><div class=\"gb-inside-container\">\n\n<h1 class=\"gb-text\">Z\u00e1sady vracen\u00ed pen\u011bz a vr\u00e1cen\u00ed zbo\u017e\u00ed<\/h1>\n\n\n\n<p class=\"gb-headline gb-headline-a63af49e gb-headline-text\">Douf\u00e1me, \u017ee jsou v\u0161ichni z\u00e1kazn\u00edci OnCourt se sv\u00fdm n\u00e1kupem spokojeni. V\u00fdjime\u010dn\u011b se v\u0161ak m\u016f\u017ee st\u00e1t, \u017ee z jak\u00e9hokoli d\u016fvodu nebudete zcela spokojeni. V takov\u00e9m p\u0159\u00edpad\u011b n\u00e1m m\u016f\u017eete zakoupen\u00e9 zbo\u017e\u00ed vr\u00e1tit a z\u00edskat plnou refundaci, kredit do obchodu nebo v\u00fdm\u011bnu.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-04e28294 gb-headline-text\">P\u0159ehled<\/h2>\n\n\n\n<p class=\"gb-headline gb-headline-5b665cdd gb-headline-text\">Na\u0161e pravidla pro vr\u00e1cen\u00ed pen\u011bz a vr\u00e1cen\u00ed zbo\u017e\u00ed trvaj\u00ed 28 dn\u00ed. Sv\u016fj z\u00e1m\u011br vr\u00e1tit zbo\u017e\u00ed n\u00e1m mus\u00edte ozn\u00e1mit e-mailem do 28 dn\u016f od jeho obdr\u017een\u00ed. Pokud od n\u00e1kupu uplynulo 28 dn\u00ed, nem\u016f\u017eeme v\u00e1m nab\u00eddnout vr\u00e1cen\u00ed pen\u011bz nebo v\u00fdm\u011bnu zbo\u017e\u00ed v pln\u00e9 v\u00fd\u0161i.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-69f3bcdd gb-headline-text\">Abyste mohli zbo\u017e\u00ed vr\u00e1tit, mus\u00ed b\u00fdt nepou\u017eit\u00e9 a ve stejn\u00e9m stavu, v jak\u00e9m jste ho obdr\u017eeli. Mus\u00ed b\u00fdt tak\u00e9 v p\u016fvodn\u00edm obalu.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-23bde10c gb-headline-text\">Povrchy kurt\u016f s vlastn\u00edm potiskem nebo n\u00e1t\u011brem jsou osvobozeny od vr\u00e1cen\u00ed. <\/p>\n\n\n\n<p class=\"gb-headline gb-headline-1cc6618d gb-headline-text\">K dokon\u010den\u00ed vr\u00e1cen\u00ed zbo\u017e\u00ed pot\u0159ebujeme \u00fa\u010dtenku nebo doklad o n\u00e1kupu.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-cae31263 gb-headline-text\">Nepos\u00edlejte pros\u00edm sv\u016fj n\u00e1kup zp\u011bt v\u00fdrobci.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-a9909ab1 gb-headline-text\">V n\u011bkter\u00fdch situac\u00edch jsou poskytov\u00e1ny pouze \u010d\u00e1ste\u010dn\u00e9 n\u00e1hrady:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>V\u00fdrobky se zjevn\u00fdmi zn\u00e1mkami pou\u017e\u00edv\u00e1n\u00ed<\/li>\n\n\n\n<li>Jak\u00e1koli polo\u017eka, kter\u00e1 nen\u00ed v p\u016fvodn\u00edm stavu, je po\u0161kozen\u00e1 nebo j\u00ed chyb\u00ed d\u00edly z d\u016fvod\u016f, kter\u00e9 nejsou zp\u016fsobeny chybou v\u00fdrobce nebo instalat\u00e9ra.<\/li>\n\n\n\n<li>Jak\u00e9koli zbo\u017e\u00ed, kter\u00e9 je vr\u00e1ceno po v\u00edce ne\u017e 28 dnech od doru\u010den\u00ed.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"gb-headline gb-headline-b1c33d39 gb-headline-text\">N\u00e1hrady<\/h3>\n\n\n\n<p class=\"gb-headline gb-headline-db2e4daa gb-headline-text\">Po obdr\u017een\u00ed a kontrole vr\u00e1cen\u00e9ho zbo\u017e\u00ed v\u00e1m za\u0161leme e-mail s ozn\u00e1men\u00edm, \u017ee jsme vr\u00e1cen\u00e9 zbo\u017e\u00ed obdr\u017eeli. Rovn\u011b\u017e v\u00e1s budeme informovat o schv\u00e1len\u00ed nebo zam\u00edtnut\u00ed vr\u00e1cen\u00ed pen\u011bz.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-211c62b8 gb-headline-text\">Pokud bude \u017e\u00e1dost schv\u00e1lena, bude v\u00e1m do 14 dn\u016f vr\u00e1cena \u010d\u00e1stka a kredit bude automaticky p\u0159ips\u00e1n na va\u0161i kreditn\u00ed kartu nebo p\u016fvodn\u00ed zp\u016fsob platby.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-d56db316 gb-headline-text\"><b>Opo\u017ed\u011bn\u00e9 nebo chyb\u011bj\u00edc\u00ed n\u00e1hrady<\/b><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-948f340b gb-headline-text\">Pokud jste dosud neobdr\u017eeli n\u00e1hradu, zkontrolujte nejprve znovu sv\u016fj bankovn\u00ed \u00fa\u010det. Obra\u0165te se na spole\u010dnost vyd\u00e1vaj\u00edc\u00ed kreditn\u00ed karty, m\u016f\u017ee trvat n\u011bjakou dobu, ne\u017e bude vr\u00e1cen\u00e1 \u010d\u00e1stka ofici\u00e1ln\u011b za\u00fa\u010dtov\u00e1na. D\u00e1le kontaktujte svou banku. \u010casto trv\u00e1 n\u011bjakou dobu, ne\u017e je vr\u00e1cen\u00e1 \u010d\u00e1stka za\u00fa\u010dtov\u00e1na.<\/p>\n\n\n\n<p class=\"gb-text gb-text-3b0fbb5a\">Pokud jste toto v\u0161echno ud\u011blali a dosud jste neobdr\u017eeli pen\u00edze zp\u011bt, kontaktujte n\u00e1s na adrese info@oncourt.online.<\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-b446ed2a gb-headline-text\">D\u00e1rky<\/h3>\n\n\n\n<p class=\"gb-headline gb-headline-9108d094 gb-headline-text\">Pokud bylo zbo\u017e\u00ed p\u0159i n\u00e1kupu ozna\u010deno jako d\u00e1rek a odesl\u00e1no p\u0159\u00edmo v\u00e1m, obdr\u017e\u00edte kredit na hodnotu vr\u00e1cen\u00e9ho zbo\u017e\u00ed. Po obdr\u017een\u00ed vr\u00e1cen\u00e9 polo\u017eky v\u00e1m bude d\u00e1rkov\u00fd certifik\u00e1t zasl\u00e1n po\u0161tou.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-5d3cf727 gb-headline-text\">Pokud zbo\u017e\u00ed nebylo p\u0159i n\u00e1kupu ozna\u010deno jako d\u00e1rek nebo si d\u00e1rce nechal objedn\u00e1vku zaslat s\u00e1m, aby v\u00e1m ji pozd\u011bji p\u0159edal, za\u0161leme d\u00e1rci pen\u00edze zp\u011bt a o vr\u00e1cen\u00ed ho budeme informovat.<\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-ae81b763 gb-headline-text\">P\u0159eprava a vr\u00e1cen\u00ed zbo\u017e\u00ed<\/h3>\n\n\n\n<p class=\"gb-headline gb-headline-fdc80127 gb-headline-text\">Chcete-li v\u00fdrobek vr\u00e1tit, za\u0161lete jej na adresu: <\/p>\n\n\n\n<p class=\"gb-headline gb-headline-7d98ac82 gb-headline-text translation-block\"><strong>Produkty zakoupen\u00e9 ve Spojen\u00e9m kr\u00e1lovstv\u00ed a Irsku<\/strong>: Unit 11 Stonefield Park, Martins Lane, Chilbolton, Stockbridge SO20 6AL<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-b68103aa gb-headline-text translation-block\"><strong>Produkty zakoupen\u00e9 v pevninsk\u00e9 Evrop\u011b<\/strong>: OnCourt EU, Industriepark-West 43, 9100, Sint-Niklass, Belgium<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-c4eac7e0 gb-headline-text\">N\u00e1klady na dopravu p\u0159i vr\u00e1cen\u00ed zbo\u017e\u00ed si hrad\u00edte sami. N\u00e1klady na dopravu jsou nevratn\u00e9. Pokud v\u00e1m budou vr\u00e1ceny pen\u00edze, budou n\u00e1klady na zp\u011btn\u00e9 zasl\u00e1n\u00ed ode\u010dteny od vr\u00e1cen\u00fdch pen\u011bz.<\/p>\n\n\n\n<p>V z\u00e1vislosti na m\u00edst\u011b, kde \u017eijete, se m\u016f\u017ee doba, za kterou se k v\u00e1m vym\u011bn\u011bn\u00fd v\u00fdrobek dostane, li\u0161it.<\/p>\n\n\n\n<p class=\"gb-text-874a6c8e\"><span class=\"gb-shape\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 256 256\" fill=\"currentColor\"><path d=\"M221.66,133.66l-72,72a8,8,0,0,1-11.32-11.32L196.69,136H40a8,8,0,0,1,0-16H196.69L138.34,61.66a8,8,0,0,1,11.32-11.32l72,72A8,8,0,0,1,221.66,133.66Z\"><\/path><\/svg><\/span><span class=\"gb-text\"><strong><em><a href=\"https:\/\/oncourt.online\/cs\/doruceni-zasilky\/\">Informace o doprav\u011b a doru\u010den\u00ed OnCourt<\/a><\/em><\/strong><\/span><\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-df42cdb6 gb-headline-text\">Pot\u0159ebujete pomoc?<\/h3>\n\n\n\n<p class=\"translation-block\"><a href=\"https:\/\/oncourt.online\/cs\/kontakt\/\" target=\"_self\">Kontaktujte n\u00e1s<\/a> na info@oncourt.online\n s dotazy t\u00fdkaj\u00edc\u00edmi se vr\u00e1cen\u00ed zbo\u017e\u00ed a refundac\u00ed.<\/p>\n\n\n\n<p class=\"gb-text-41c0004e\"><span class=\"gb-shape\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 256 256\" fill=\"currentColor\"><path d=\"M221.66,133.66l-72,72a8,8,0,0,1-11.32-11.32L196.69,136H40a8,8,0,0,1,0-16H196.69L138.34,61.66a8,8,0,0,1,11.32-11.32l72,72A8,8,0,0,1,221.66,133.66Z\"><\/path><\/svg><\/span><span class=\"gb-text\">M\u00e1te dotazy? <strong><em><a href=\"https:\/\/oncourt.online\/cs\/basketball-court-faq\/\">Nav\u0161tivte OnCourt FAQ<\/a><\/em><\/strong><\/span><\/p>\n\n<\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p> &#8230; <a title=\"Z\u00e1sady vracen\u00ed pen\u011bz a vr\u00e1cen\u00ed zbo\u017e\u00ed\" class=\"read-more\" href=\"https:\/\/oncourt.online\/cs\/refund-returns\/\" aria-label=\"\u010c\u00edst v\u00edce o Refund and Returns Policy\">\u010c\u00edst v\u00edce<\/a><\/p>","protected":false},"author":2,"featured_media":6877,"parent":0,"menu_order":25,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":{"0":"post-10","1":"page","2":"type-page","3":"status-publish","4":"has-post-thumbnail","6":"infinite-scroll-item","7":"no-featured-image-padding","8":"resize-featured-image"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Refund and Returns Policy - OnCourt Online<\/title>\n<meta name=\"description\" content=\"OnCourt Online refunds and returns policy. Cointact us with any questions you might have regarding refunds and returns.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/oncourt.online\/cs\/vraceni-penez\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy\" \/>\n<meta property=\"og:description\" content=\"OnCourt Online refunds and returns policy. Cointact us with any questions you might have regarding refunds and returns.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/oncourt.online\/cs\/vraceni-penez\/\" \/>\n<meta property=\"og:site_name\" content=\"OnCourt Online\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/oncourt.online\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-08T02:56:26+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/oncourt.online\/wp-content\/uploads\/2022\/05\/OnCourt-Shipping-and-Delivery-Header.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1440\" \/>\n\t<meta property=\"og:image:height\" content=\"498\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Odhadovan\u00e1 doba \u010dten\u00ed\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minuty\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Pravidla pro vr\u00e1cen\u00ed pen\u011bz a vr\u00e1cen\u00ed zbo\u017e\u00ed - OnCourt Online","description":"Z\u00e1sady pro vracen\u00ed pen\u011bz a vr\u00e1cen\u00ed zbo\u017e\u00ed OnCourt Online. Kontaktujte n\u00e1s v p\u0159\u00edpad\u011b jak\u00fdchkoli dotaz\u016f t\u00fdkaj\u00edc\u00edch se vr\u00e1cen\u00ed pen\u011bz a vr\u00e1cen\u00ed zbo\u017e\u00ed.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/oncourt.online\/cs\/vraceni-penez\/","og_locale":"cs_CZ","og_type":"article","og_title":"Refund and Returns Policy","og_description":"OnCourt Online refunds and returns policy. 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