{"id":10,"date":"2022-06-07T21:39:16","date_gmt":"2022-06-07T21:39:16","guid":{"rendered":"https:\/\/oncourt.online\/?page_id=10"},"modified":"2026-01-08T02:56:26","modified_gmt":"2026-01-08T02:56:26","slug":"refund-returns","status":"publish","type":"page","link":"https:\/\/oncourt.online\/bs\/refund-returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<div class=\"gb-element-a4b81a66\"><div class=\"gb-container gb-container-16508648\"><div class=\"gb-inside-container\">\n\n<h1 class=\"gb-text\">Refund and Returns Policy<\/h1>\n\n\n\n<p class=\"gb-headline gb-headline-a63af49e gb-headline-text\">Nadamo se da su svi OnCourt kupci zadovoljni svojom kupovinom. Ipak, povremeno se mo\u017ee dogoditi da iz bilo kojeg razloga niste u potpunosti zadovoljni. U tom slu\u010daju mo\u017eete nam vratiti kupljenu robu radi potpunog povrata novca, kredita u trgovini ili zamjene.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-04e28294 gb-headline-text\">Pregled<\/h2>\n\n\n\n<p class=\"gb-headline gb-headline-5b665cdd gb-headline-text\">Na\u0161a politika povrata i zamjene traje 28 dana. Du\u017eni ste nas obavijestiti putem e-po\u0161te o namjeri povrata robe u roku od 28 dana od primitka. Ako je od kupnje pro\u0161lo vi\u0161e od 28 dana, ne mo\u017eemo ponuditi puni povrat novca ili zamjenu.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-69f3bcdd gb-headline-text\">Da biste ostvarili pravo na povrat, proizvod mora biti nekori\u0161ten i u istom stanju u kojem ste ga primili. Tako\u0111er mora biti u originalnom pakiranju.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-23bde10c gb-headline-text\">Podloge terena s prilago\u0111enim tiskom ili ru\u010dno oslikanim dizajnom nisu predmet povrata. <\/p>\n\n\n\n<p class=\"gb-headline gb-headline-1cc6618d gb-headline-text\">Za dovr\u0161etak povrata potrebna nam je potvrda o kupovini ili dokaz o kupnji.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-cae31263 gb-headline-text\">Molimo vas da kupljeni proizvod ne \u0161aljete natrag proizvo\u0111a\u010du.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-a9909ab1 gb-headline-text\">Postoje odre\u0111ene situacije u kojima se odobrava samo djelomi\u010dni povrat novca:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Proizvodi s vidljivim znakovima kori\u0161tenja<\/li>\n\n\n\n<li>Bilo koji proizvod koji nije u originalnom stanju, o\u0161te\u0107en je ili mu nedostaju dijelovi iz razloga koji nisu posljedica gre\u0161ke proizvo\u0111a\u010da ili instalatera<\/li>\n\n\n\n<li>Bilo koji proizvod vra\u0107en vi\u0161e od 28 dana nakon isporuke<\/li>\n<\/ul>\n\n\n\n<h3 class=\"gb-headline gb-headline-b1c33d39 gb-headline-text\">Povrati novca<\/h3>\n\n\n\n<p class=\"gb-headline gb-headline-db2e4daa gb-headline-text\">Nakon \u0161to zaprimimo i pregledamo va\u0161 povrat, poslat \u0107emo vam e-mail kako bismo vas obavijestili da smo zaprimili vra\u0107eni proizvod. Tako\u0111er \u0107emo vas obavijestiti o odobrenju ili odbijanju va\u0161eg zahtjeva za povrat novca.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-211c62b8 gb-headline-text\">Ako je zahtjev odobren, povrat \u0107e biti obra\u0111en, a iznos \u0107e automatski biti vra\u0107en na va\u0161u kreditnu karticu ili originalni na\u010din pla\u0107anja u roku od 14 dana.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-d56db316 gb-headline-text\"><b>Zaka\u0161njeli ili nedostaju\u0107i povrati<\/b><\/p>\n\n\n\n<p class=\"gb-headline gb-headline-948f340b gb-headline-text\">Ako jo\u0161 niste zaprimili povrat novca, najprije ponovno provjerite svoj bankovni ra\u010dun. Zatim kontaktirajte izdavatelja va\u0161e kreditne kartice jer mo\u017ee pro\u0107i neko vrijeme prije nego \u0161to povrat bude slu\u017ebeno evidentiran. Nakon toga kontaktirajte svoju banku. \u010cesto postoji odre\u0111eno vrijeme obrade prije nego \u0161to se povrat prika\u017ee.<\/p>\n\n\n\n<p class=\"gb-text gb-text-3b0fbb5a\">Ako ste sve navedeno provjerili, a povrat jo\u0161 uvijek nije zaprimljen, molimo kontaktirajte nas na info@oncourt.online.<\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-b446ed2a gb-headline-text\">Pokloni<\/h3>\n\n\n\n<p class=\"gb-headline gb-headline-9108d094 gb-headline-text\">Ako je proizvod prilikom kupovine ozna\u010den kao poklon i poslan direktno vama, primit \u0107ete poklon-kredit u vrijednosti vra\u0107enog proizvoda. Nakon \u0161to zaprimimo vra\u0107eni proizvod, poklon-bon \u0107e vam biti poslan po\u0161tom.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-5d3cf727 gb-headline-text\">Ako proizvod nije bio ozna\u010den kao poklon prilikom kupovine ili je darivatelj narud\u017ebu poslao sebi kako bi vam je kasnije predao, povrat novca bit \u0107e izvr\u0161en darivatelju, a on \u0107e biti obavije\u0161ten o povratu.<\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-ae81b763 gb-headline-text\">Dostava i povrati<\/h3>\n\n\n\n<p class=\"gb-headline gb-headline-fdc80127 gb-headline-text\">Za povrat proizvoda, molimo po\u0161aljite proizvod na sljede\u0107u adresu: <\/p>\n\n\n\n<p class=\"gb-headline gb-headline-7d98ac82 gb-headline-text translation-block\"><strong>Proizvodi kupljeni u Ujedinjenom Kraljevstvu i Irskoj<\/strong>: Unit 11 Stonefield Park, Martins Lane, Chilbolton, Stockbridge SO20 6AL<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-b68103aa gb-headline-text translation-block\"><strong>Proizvodi kupljeni u kontinentalnoj Europi<\/strong>: OnCourt EU, Industriepark-West 43, 9100, Sint-Niklass, Belgium<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-c4eac7e0 gb-headline-text\">Vi ste odgovorni za pla\u0107anje vlastitih tro\u0161kova dostave prilikom povrata proizvoda. Tro\u0161kovi dostave se ne refundiraju. Ako ostvarite povrat novca, tro\u0161ak povratne dostave bit \u0107e odbijen od iznosa povrata.<\/p>\n\n\n\n<p>Ovisno o tome gdje \u017eivite, vrijeme potrebno da vam zamjenski proizvod stigne mo\u017ee varirati.<\/p>\n\n\n\n<p class=\"gb-text-874a6c8e\"><span class=\"gb-shape\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 256 256\" fill=\"currentColor\"><path d=\"M221.66,133.66l-72,72a8,8,0,0,1-11.32-11.32L196.69,136H40a8,8,0,0,1,0-16H196.69L138.34,61.66a8,8,0,0,1,11.32-11.32l72,72A8,8,0,0,1,221.66,133.66Z\"><\/path><\/svg><\/span><span class=\"gb-text\"><strong><em><a href=\"https:\/\/oncourt.online\/bs\/shipping-delivery\/\">OnCourt informacije o dostavi i isporuci<\/a><\/em><\/strong><\/span><\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-df42cdb6 gb-headline-text\">Trebate pomo\u0107?<\/h3>\n\n\n\n<p class=\"translation-block\"><a href=\"https:\/\/oncourt.online\/bs\/contact\/\" target=\"_self\">Kontaktirajte nas<\/a> na info@oncourt.online\n za pitanja u vezi s povratima i refundacijama.<\/p>\n\n\n\n<p class=\"gb-text-41c0004e\"><span class=\"gb-shape\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 256 256\" fill=\"currentColor\"><path d=\"M221.66,133.66l-72,72a8,8,0,0,1-11.32-11.32L196.69,136H40a8,8,0,0,1,0-16H196.69L138.34,61.66a8,8,0,0,1,11.32-11.32l72,72A8,8,0,0,1,221.66,133.66Z\"><\/path><\/svg><\/span><span class=\"gb-text\">Imate pitanja? <strong><em><a href=\"https:\/\/oncourt.online\/bs\/basketball-court-faq\/\">Posjetite OnCourt FAQ<\/a><\/em><\/strong><\/span><\/p>\n\n<\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p> &#8230; <a title=\"Refund and Returns Policy\" class=\"read-more\" href=\"https:\/\/oncourt.online\/bs\/refund-returns\/\" aria-label=\"Read more about Refund and Returns Policy\">Pro\u010ditajte vi\u0161e<\/a><\/p>","protected":false},"author":2,"featured_media":6877,"parent":0,"menu_order":25,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":{"0":"post-10","1":"page","2":"type-page","3":"status-publish","4":"has-post-thumbnail","6":"infinite-scroll-item","7":"no-featured-image-padding","8":"resize-featured-image"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Refund and Returns Policy - OnCourt Online<\/title>\n<meta name=\"description\" content=\"OnCourt Online refunds and returns policy. 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